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ICT Officer

Job Description

The ICT Officer will be responsible for supporting the formulation, and implementation of the ICT Strategy and the realization of the organizations ICT objectives.


  • Provides technical support for a combination of desktop, server and network, hardware, software, and peripheral equipment.
  • Upgrade the existing hardware and software to correct reported hardware and /or software problems.
  • Provides technical support for the implementation and maintenance of various software applications.
  • Performs a variety of technical tasks relative to the assigned are of responsibility.
  • Assist the ICT manager in the operation, maintenance and ensuring power backups are provided and kept safely.
  • Ensures that end of day processing is done at all branches and provide support when necessary.
  • Network downtime supervision
  • Hardware maintenance
  • Security monitoring
  • ATM, mobile banking process monitoring
  • Perform system updates and assist in overseeing system development
  • Monitor for attacks, intrusions and unusual, unauthorised, or illegal activity.
  • Prioritise and manage many open cases at one time.


  • Bachelor of Science Degree in Computer Science/ICT or related degree from a recognized university with two years’ experience.
  • Strong analytical, presentation & problem-solving skills with the ability to present technical ideas in a layman’s language.
  • Working knowledge of databases (SQL server)
  • Very good knowledge of Windows Operating Systems.
  • The ability to analyze, model, visualize and interpret data.
  • Superb problem-solving skills.
  • Must be a critical thinker.
  • Have a methodological and logical approach.
  • Have a relevant security certification.
  • Good understanding of Sacco Core Banking Systems.

Are You Interested?

Kindly send your CV and cover letter detailing your experience and qualifications for the job and address it to humanresource@k-unity.co.ke

All applications should be made on or before Wednesday 5th October 2022.

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